Question 1

How Do I Schedule an Initial Appointment?

Accepted Answer

If you would like to schedule an appointment with Dr. Frid, please call our office at 212-288-8832. (javascript:void(0))

Question 2

What happens after submitting my online inquiry?

Accepted Answer

One of our patient onboard specialist will call you to learn more about your case, understand your expectations, better gauge which type of consultation would be most accommodating to your needs. and provide you with the necessary paperwork to move forward.

We do have a waitlist, while a phone interview can often be booked within a few weeks from receiving your form back.

Question 3

What is Dr. Frid's availability?

Accepted Answer

Dr.Frid is the only medical professional at our practice and accepts patients on a case specific basis. In order to accommodate both the high volume of inquiries and variety of patient needs; there are a few different appointment types available.

Question 4

What is a phone interview?

Accepted Answer

A phone interview is an advice only half hour phone session with Dr. Frid and provides a direct platform to present your case and gauge the direction and dynamic of a future treatment plan.  Following this interview, you’ll have a clear direction in regards to your next steps, which may include treatment recommendations, diagnostic tests which might have been missed, and physician referrals that are given based off the specifics of your medical case.
 
It is not a substitute for a personal visit to your physician. You must be under the care of a physician(s) in your area to do a consultation.  Consultations are intended to balance the care you are receiving from your medical practitioner.

Question 5

How do I schedule a phone interview?

Accepted Answer

If you would like to schedule a "phone interview" with Dr. Frid, please contact our office at 212-288-8832.

Question 6

Can I conference in other physicians on a phone interview?

Accepted Answer

Yes you can! We believe in team health approach, so we welcome you to conference in your local MD, NP, ND or any other healthcare aid that will help and assist you with Dr. Frid's advise and treatment recommendations.

Question 7

Does Dr. Frid accept insurance?

Accepted Answer

While we do not accept insurance, we can provide receipts for certain services that you can submit to your insurance if you have out of network benefits.

Question 8

What does Dr.Frid offer her patients?

Accepted Answer

Dr.Frid knows that every patient is unique and that there is no "one treatment fits all."  Generally within the first few visits, Dr.Frid will be able to present her prescribed treatment;  however, evaluations and reviews are ongoing and customizations to the treatment plan are made accordingly.

Question 9

Do you have a list of other LLMD's or PANS/PANDAS specialists around the country you recommend?

Accepted Answer

As Lyme disease is a relatively controversial recognized disease , there is still much that needs to be done as far as reaching a consensus on its diagnosis and treatment. There are other doctors in this country who are interested in Lyme, PANS/PANDAS, and other autoimmune conditions, but they might approach it in a manner different than our own.

Question 10

Does Dr. Frid Offer IVIg at home?

Accepted Answer

Due to complications that often arise from in-home infusion and subsequent nursing issues, and to improve patient outcome of signs or symptoms post infusion, Dr. Frid offers IVIg treatment in her office only under her supervision.

Question 11

How much does it cost to do IVIg at Dr. Frid's office?

Accepted Answer

IVIg can be expensive if done out of pocket. That is why our office will submit all claims to your insurance company for reimbursement. Yes, we will obtain a pre-auth from your insurance prior to treatment, and than bill your insurance company for reimbursement. Your financial responsibility would be your Out-Of-Network deductible and out of pocket fees which are set by your insurance company.  If you are interested in learning more about your eligibility, please contact our office so we can direct you to our insurance specialist.

Question 12

Can Dr. Frid order IVIg done at home if i cannot commute to her office?

Accepted Answer

Due to complications that often arise from in-home infusion and subsequent nursing issues, and to improve patient outcome of signs or symptoms post infusion, Dr. Frid offers IVIg treatment in her office only under her supervision.  Therefore, Dr. Frid will gladly work with your local doctor to provide him/her with your records to help them start the process for you to insure you have a proper local support during your treatment.

Question 13

Bloodwork and lab logistics?

Accepted Answer

It is not a requirement, but you will be asked to do a thorough bloodwork  workup after your initial consulation; results will be discussed at the follow-up appointment.  Throughout treatment, bloodwork is regularly checked to re-asses a patient's condition, espeically if they are taking oral or IV atibiotics.  As we do not draw blood at our clinic, we have partnered with a local lab (2 blocks away) to accomodate our patients M-TH (8-6pm).

Question 14

Will Dr. Frid work with my existing physician(s)?

Accepted Answer

Absolutely. Many of our patients are already under the care of a Lyme Literate physician or other healthcare provider. Dr. Frid's goal of providing treatment and supportive open medical care means working together with traditional and holistic healthcare practitioners. We support an integrative medical approach, giving you many more health options and ultimately resulting in the best treatment and supportive care possible.

Question 15

Can I conference in another physician for consultations?

Accepted Answer

Yes, health care may be a collaborative effort so we welcome you to conference in your local MD, NP, ND or any other healthcare aid that will help you with Dr. Frid's advice and treatment recommendations / plan.

Question 16

Can Dr. Frid speak to my doctor about my medical case without me?

Accepted Answer

Yes. Please contact our office for a phone interview form. A patient must complete and sign the form prior to submitting. Please ensure that you have coordinated your physicians availability with ours.

Tel: 212-288-8832

Fax: 212-257-7003

Tel: 212-288-8832

Fax: 212-257-7003

Elena Frid MD PC

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